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Step 1 - Dictations
There are two ways for doctors to record dictations; either dictate into a hand-held digital recorder OR dictate over the phone via our toll-free phone-in feature.
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Toll Free Telephone
Simply dial our 1-800 number and leave your dictation over the telephone.
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Digital Recorder
Record dictations in your digital recorder.
Transfer dictation files to your computer.
Simply email these to our email address (sign-up for a free trial to get our dictation email address).
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Step 2 - Dictation Received
Our secure servers capture the voice files and transfer the recording to our production center with one action.
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Step 3 - Medical Transcription
Our team listen to the voice files on their workstations and do the transcription work.
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Step 4 - Quality Control
Every transcript completed by our transcriptionists go to our Quality Control Department.
Here they are checked again word by word against the original dictation by a senior
Quality Assurance Manager (QAM).
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Step 5 - Output and Complete
All files are visually checked for correctness, signed off and delivered to the Doctor's secure
output directory where the files are retrieved.
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